Thinking of buying in one of our online auctions? We have compiled all of the regular questions we receive in order to make you feel as comfortable as possible before you bid. If the questions below don’t cover you be sure to contact us at the bottom of the page.
Auction Viewing
Some auctions may be available for viewing meaning you can come and view the lots in person. If viewing is available, it will be clearly stated in the auction details where a designated day/days will be stated.
Auction Details
You can view all our live auctions on our auctions page on our website and by finding
Kingsland Auctions on I-bidder, if no auctions are showing this will be because we currently do not have any auctions live.
Every auction will have a start date and time and an end date and time that will be clearly stated in auction details.
We try to give you a small description of what lots can be found in each sale in the auction details.
We aim to give you the best understanding of each lot being auctioned through detailed descriptions and pictures, so you have full confidence of what you are buying.
On rare occasions we may hold online auctions on behalf of businesses on their own
premises, this will be clearly stated if this is the case.
We usually stagger the finishing lot times on each auction e.g. each lot may finish 30 seconds apart this will vary from auction to auction.
How Do I Bid?
To be able to bid in any of our online auctions you must be registered and have an account.
One way to bid, simply enter your maximum bid on the lot and click the bid button.
The system will then do all the work for you by placing the next minimum bid increment on your behalf until the lot finishes and you are the winning bidder or your maximum bid is exceeded.
Second way to bid, simply enter the next bid increment and click on the bid button, your maximum bid may be exceeded immediately due to another bidder placing a higher maximum bid.
Bids can be placed on a lot right up to the closing time.
Lot Finishing Times
We usually stagger the finishing lot times on each auction e.g., each lot may finish 30 seconds apart this will vary from auction to auction.
Bidding extension, if you bid within the final 30 seconds of the lot finishing the lot end time will automatically be extended by another 30 seconds. The extension time may vary from auction to auction.
Auction Registration
To be able to bid in any of our online auctions my must have an account. An account can be created on our website or through i-bidder, where you will need to fill in all the required fields.
You will need to click on “register to bid” button on each button to be able to bid. If you have an account created all you will need to do is put in your email address and password.
Auctions Charges
On top of the final hammer price there will be auctions charges that you will be to take into consideration.
Buyer’s Premium – This is added on top of the hammer price on every lot, this will be a percentage of the hammer price and can vary from auction to auction (will be clearly stated)
Buyer’s premium is subject to VAT (20%) – VAT (20%) – Majority of lots will be plus VAT (will be clearly stated if lot is or is not plus VAT)
View our fee calculator that gives you a breakdown of all the costs of buying in one of our online auctions.
Price Calculator
View our fee calculator that gives you a breakdown of all the costs of buying in one of our online auctions.
Payment
Once the auction has finished you will receive two emails.
The first email will contain a list with the lot/lots you have won and a breakdown of the final hammer price of each lot and the total price to pay.
The second email will be a payment request where you will need to click the link which will take you to payment page so you can pay for the lot/lots you won.
Payment for delivery if required will be a separate payment, please contact us if you require delivery.
Items cannot be collected or delivered until we have received full payment.
Collections
Lots can not be collected until full payment has been received.
Collection slots MUST be booked and adhered too.
Each auction will have advertised collection day, if lot/lots are not collected by these days
storage charges may apply, £1-10 per lot per day (depending on size).
Lots can be collected on behalf of buyers, but we must be informed who is collection on
your behalf beforehand.
Grading System
Link to grading page.
What Do We Sell
We sell a wide variety of items through our online auctions.
Brand new items
End of line stock
Customer returns
Overstock
Cancelled orders
End of lease or Retirement
Refurbished goods
We work closely with a wide variety of businesses ranging from large high street retailers to
smaller local businesses to help sell clearance, end of line and overstocked goods.
Due to this there are great opportunities to find branded goods at great prices well below
their RRP.
Why Has My Account Been Suspended
Your account may be suspended for a variety of reasons – Failed to make payment, unable to contact, fail to collect items.
If you are unsure why your account has been suspended, please contact us.